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Airport Guide |
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PERSONAL ACCOMPANIMENT
PERSONAL ACCOMPANIMENT- escort of a passenger by an airport representative with the possibility of passing airport procedures in an expedited manner.
This service is only for domestic flights passengers.
ASSISTANCE UPON DEPARTURE:
An airport employee will meet you with a sign indicating the passenger's full name and flight number at the entrance intended for Personal accompaniment inside the passenger terminal / on the forecourt / railway / parking P2, P3, P4 (the meeting place is indicated by the Customer). An airport employee will accompany you during the airport procedures:
- for flight check-in, if the passenger is not registered for the flight and/or needs to check in the luggage
- to the transport security zone, via the business channel
- to the Boarding gate assigned to the flight (by default) or to the business lounge (at the passenger's request)
Additional options:
Order porter for assistance with baggage and carry-on baggage
The Porter service is an additional option to the Personal accompaniment services and is not provided separately.
Additional Information
Please call us by phone +7 (495) 933-66-66 / +7 (495) 504-02-95 15-30 minutes before arrival at Domodedovo airport, inform the place of arrival and the main signs (if available, make and number of the car).
When ordering additional options, please call us by phone +7 (495) 933-66-66 / +7 (495) 504-02-95 15-30 minutes before arrival at the airport, providing the place of arrival, main signs (if available, model and number of car).Also note:
- the “Airport procedures assistance service” does not include accelerated pre-flight / after-flight procedures;
Price
Cost per passenger.| Product name | Amount (base tariff) without VAT | Rate VAT | Amount (base tariff) with VAT | Tariff Start Date |
| Personal accompaniment Children under 2 years old - 0 rubles. |
3 750 RUB | 20% | 4 500 RUB | 01.01.2023 |
| Porter provision (upon departure) from the airport forecourt / railway / parking P2, P3, P4 to the check-in section |
1 125 RUB | 20% | 1 350 RUB | 01.01.2023 |
Calculate the price and purchase the Personal accompaniment service you can via the link or at the information desk (Meeting Point) in the passenger terminal.
FAQ
When can I purchase a service?
The service can be purchased no later than 1.5 hours before the scheduled departure time of the flight.
When do I need to arrive at the airport?
It is necessary to arrive at the airport no later than 1 hour before the expected departure time of the flight.
Can children use this service?
Yes, only accompanied by adults. For unaccompanied children, the service «Unaccompanied minors» is available.
What class of passengers can use the Personal accompaniment?
The Personal accompaniment is provided to passengers on domestic flights of any service class, regardless of the airline.
Is this service available for passengers on international flights?
Currently, the service is only available to passengers of domestic flights. We will definitely inform you about the launch of a service for passengers of international flights.
